Contact information

CONTACT INFORMATION

Kailua Trading Co.
support@kailuatrading.com

Response time: We aim to respond to all inquiries within one to three (1-3) business days, excluding weekends and U.S. federal holidays.

Claims & disputes: All order-related claims (damage, defect, loss, carrier issues, refunds) must be submitted in writing to support@kailuatrading.com and must reference a valid order number. All resolutions are governed by our Terms of Service, Return & Refund Policy, and Shipping Policy posted on this Site.